MCU FEMALE SECRETARY / RECEPTIONIST RUTH) AT HER
DESK TYPING CLIENT ENTERS SHE GREETS HIM
CORDIALLY, COURTEOUSLY, HE SITS WITH SMILE ON FACE
FILE CABINET, COAT RACK, IN B/G. CU SECRETARY
ANSWERING PHONE WITH PLEASANT SMILE ON FACE, MAN
ON OTHER END IS SAME. CU MONTAGE VARIOUS VIEWS
SHOWING HOW SECRETARY'S DEMEANOR TOWARDS PUBLIC
IS INFECTIOUS. DICTATES PUBLIC'S ATTITUDE TOWARDS
HER..

SECRETARY RUTH COMES HOME FROM WORK IN DEPRESSED
MOOD, IS MET BY SISTER RUTH, WEARING APRON, SAYS
SHE IS GOING TO QUIT JOB BECAUSE THE NASTY
TREATMENT SHE RECEIVES FROM PUBLIC. RUTH SAYS SHE
LOVES THE PUBLIC AND THEY TREAT HER WELL
WHISTLING SOUND OF TEA POT, RUTH RUNS INTO

RUTH POURS TEA INTO CUPS ON KITCHEN SINK AS SHE
TELLS BARBARA SHE FOUND OUT THAT DEALING WITH THE
PUBLIC IS USUALLY A REFLECTION OF HERSELF. "IF I
WAS CROSS WITH THEM, THEY WERE CROSS WITH ME". "IF
YOU'RE MICE WITH PEOPLE THEY ARE USUALLY NICE WITH
YOU"

MS BARBARA SITS ON COUCH, FLIPS THROUGH MAGAZINE
, FALLS ASLEEP, DREAMS SHE IS IN OFFICE WAITING
ROOM, WAITING WITH OTHERS.

MAN WALKS INTO OFFICE TO SECRETARY. BACK TO
CAMERA. ASKS TO SEE BOSS. SECRETARY TREATS HIM
RUDELY, HE WALKS OUT ANGRILY, OTHER CLIENTS SEATED
IN ROOM, AS WELL AS BARBARA. WATCHING EVENT IN
B/G

MAN ASKS SECRETARY TO SEE HER BOSS, SHE ASKS HIM
TOO MANY QUESTIONS IN NASTY TONE, MAN ANGRILY
WALKS OUT WHEN SHE TELLS HIM BOSS ISN'T IN. MAN
LOOKS AROUND AT WAITING CLIENTS, KNOWS SHE IS
LYING, WALKS OUT IN ANGER.

MS VARIOUS VIEWS SECRETARY AT DESK BEING COURTEOUS
AND NICE TO PEOPLE ENTERING OFFICE, ON THE PHONE

MS SIDE VIEW SECRETARY TYPING AS SHE READS FROM
NOTES/. PLACES STICK OF GUM IN MOUTH.

SECRETARY HOLDS HER COMPOSURE AS WOMAN TRIES TO
ARGUE WITH HER.

SHE USES TACT IN GETTING RID OF PERSISTENT CLIENT
WITH BRIEFCASE.

CU TYPING SECRETARY KEEPS WAITING CLIENT, IN B/G,
INFORMED.

END